Golden Rule - 7

 Choose the right tools and train users on how they should use them.

Meaning:
Select tools and software that fit the organization’s needs, then ensure users know how to use them correctly and efficiently. A great tool is only useful if people know how to use it.

Why it matters:

1. Increases productivity: Users can complete tasks faster and more effectively.

2. Reduces errors: Proper training prevents misuse or mistakes.

3. Maximizes ROI: Ensures the organization gets full value from its tools.

4. Enhances adoption: Users are more likely to embrace tools they understand.

5. Improves security and compliance: Proper use reduces risks of accidental breaches or violations.

Best Practices:

• Evaluate tools based on needs, ease of use, cost, and scalability.

• Provide training sessions, manuals, or cheat sheets for users.

• Encourage hands-on practice to reinforce learning.

• Gather feedback from users to improve adoption and workflows.

• Update training when tools change or are upgraded.

To improve user training and engagement, I developed a portal using Noodles https://www.noodles.com  to centralize IT guides, FAQs, and resources. In addition, I sent weekly emails highlighting practical tips, tricks, and interesting IT tools to keep users informed and inspired. Regularly sharing curated content not only boosts productivity but also reinforces safe computing habits and encourages adoption of best practices